Introducing Amanda Paddy, our multi-faceted Director and relentless problem-solver! For complex or challenging HR issues, Amanda is a respected fixer and a safe pair of hands.
Amanda holds a Level 7 Advanced Award in Employment Law and is an Associate Member of the CIPD. She also holds qualifications in leadership, strategic management, business management coaching and business capability auditing. Her wide-ranging experience enables her to help businesses interpret the letter of the law into realistic, workable solutions.
Firstly, can you give us a short overview of what your role involves?
Client work, client work and more client work!
I deliver support to clients where their needs or situations are more specialised, complex or challenging, as well as overseeing all of the client work delivered by the rest of the Sapience HR team.
What made you go into a career in HR?
It was a sideways step from a range of previous senior management roles. I had managed many complex HR issues over the years and when I moved back home to Cornwall, I took up a fixed term role in the hospitality sector and had engaged Sapience HR to help with some staffing issues. Once my contract ended, a career in HR seemed a logical choice, and after a coffee and chat with Sue my Sapience HR journey began – I’ve never looked back!
What do you enjoy most about your current role?
I’d say the endless variety is the best part of my job. We think we’ve dealt with every scenario possible alongside our clients, and then something new comes along! That means there’s always something new to learn or a fresh insight to gain. I also really enjoy helping the team to grow and develop their HR knowledge and practice.
If you could give one piece of advice to employers/businesses what would it be?
Get good HR advice from people you trust. We see so many businesses who engage a provider and then fall out of love with them, but they don’t want to upset anyone so they stick with it, or engage someone else as well which just gets messy.
For some companies their ideal provider is an employment solicitor. For many that is cost-prohibitive, or just too law-centric and not people-centric enough. For some, the best source of information is a quick Google search. For everyone in between, a HR consultant is an ideal middle ground. But do your homework, find the right fit and then tell them everything – the good and the bad – so that they can support you in the best possible way with no hidden surprises along the way!
What are the values that drive you?
Integrity, good business ethics, recognition, tackling the issues and moving on. I don’t hold a grudge. If something isn’t working then it needs to be addressed, but I don’t think you need to labour it, just fix it and get on with life!
What do you love to do outside work?
I have a young family so most of my time outside work is spent with them, but on the rare occasion I get a bit of time to myself, I love nothing better than a good book and a proper Cornish cream tea somewhere quiet and sunny – jam first, of course.
What’s the best thing about living and working in Cornwall?
Access to the beach. We often go for a quick paddle after school, or sit and watch the rough seas in stormy weather; there’s nothing quite like it for cleansing the soul after a busy week. It’s like a reset switch.
Any HR books or podcasts to recommend?
I’ve recently finished “Powered by Change” by Jonathan MacDonald. It was recommended by a speaker I saw years ago and I finally got around to reading it. It was a real eye-opener on managing change. Before that I read “How to be a Productivity Ninja” by Graham Allcott, which was a really interesting read that offered lots of practical tips and advice, in refreshing and frank language that totally aligned with my own straight-to-the-point style.