A positive cycle: How employers and employees are spurring each other on to climate action

With COP26 in Glasgow fast-approaching, there’s a real sense that it’s now or never for decisive, unilateral action on climate change. As we look to our leaders to seize the moment, many of us will also be scrutinising our own lives and asking, are we doing our bit?

While we increasingly make sustainability a priority at home, more of us Read More…

By |2021-10-22T11:20:28+00:00October 22nd, 2021|

Garden Leave – not just for mowing the lawn

One of the clauses we always recommend our clients have in their contracts of employment relates to Garden Leave. The name comes, of course, from the concept of being paid to stay at home (& do the gardening), hence the term Garden Leave. The lack of this clause – or even a failure to invoke the clause when it Read More…

By |2021-10-04T12:09:48+00:00September 28th, 2021|

End of the Furlough Scheme: Essential training for returning workers

The furlough scheme, which has helped so many individuals and businesses through the darkest days of the global pandemic, officially comes to an end on 30th September. There are around one million workers still on the scheme – although sadly some won’t return to work when it ends.

For those that do, either on a part-time or full-time basis, a Read More…

By |2021-09-20T10:01:05+00:00September 20th, 2021|

The Bank Holiday Bother

Bank and Public Holidays can be a bit of a bother. Mostly, they’re no trouble for employers. Where the business shuts on those days they bring a brief but much needed/enforced respite for many employees including those you often have to nag to take time off from the business.

But occasionally, those holidays cause some head scratching moments when it Read More…

By |2021-08-31T12:06:43+00:00August 31st, 2021|

Are You Undercalculating Annual leave?

Annual leave entitlement. A troublesome subject and one which causes many employers to scratch their heads when it comes to the maths.

You may not realise it, but many businesses undercalculate annual leave entitlement for their starters and leavers. Not by much, but in the event that an employee with more than two years’ service leaves and raises a claim Read More…

By |2021-08-09T10:49:04+00:00August 9th, 2021|

School’s out, now it’s back to the workplace!

How the best workplaces are adapting permanently to Covid-19.

Many employees are now returning properly to their workplaces for the first time since March 2020, presenting a whole raft of new HR challenges. For example, parents may be breathing a sigh of relief that they aren’t home-schooling anymore, while facing that age-old dilemma of what on earth to do with Read More…

By |2021-07-29T08:52:56+00:00July 29th, 2021|

Part Two: What can hospitality businesses do to attract staff?

With slim profit margins and seasonality to take into account, simply increasing wages to attract potential recruits isn’t an option for many hospitality businesses. But there are other ways to make your offer of employment more alluring…

In the second of our two-part blog aimed at helping hospitality businesses recruit, we consider how businesses can stand out from the crowd Read More…

By |2021-05-28T09:18:59+00:00May 28th, 2021|

Part One: What can hospitality businesses do to attract staff?

In the first of a two-part series on how hospitality businesses can stand out from the crowd when it comes to attracting staff, Sapience HR Founder Sue Hook discusses how to shake up your recruitment procedures to get better results.

The hospitality sector is facing yet another crisis – chronic staff shortages which threaten to derail the anticipated bounce-back. Here, Read More…

By |2021-05-28T09:19:19+00:00May 28th, 2021|

What is Employee Voice, and why should you tune in and listen?

Here, HR expert Sue Hook tells us why everyone should use Employee Voice in their HR arsenal, why it matters, and how to listen effectively to what it’s telling you.  

All employers – from the smallest start-up to the biggest multinational corporations – have something called Employee Voice, it just manifests itself in different ways. From chats over a coffee within Read More…

By |2021-04-26T12:14:26+00:00April 26th, 2021|

A quick insight into effective HR…

This April, the team at Business Cornwall asked Sue Hook – Founder and Director of Client Development here at Sapience HR – for her insight on what makes a really effective HR strategy. 

Here are Sue’s thoughts…

HR is about more than resolving disputes and navigating legal issues; it’s about understanding your staff and how they contribute to the culture and Read More…

By |2021-04-13T09:17:32+00:00April 13th, 2021|

New Challenges And Opportunities For Hospitality Employers

Did you hear us on the radio this week? Director of Client Operations, Amanda Paddy, was interviewed on BBC Radio Cornwall about the challenges and opportunities facing hospitality employers as staff return from furlough leave. Read the full story below…

We work with a lot of excellent hospitality employers here in Cornwall, and are currently providing HR support as they Read More…

By |2021-03-25T09:27:29+00:00March 25th, 2021|

Need a realistic ‘people strategy’ for post-pandemic recovery?

If the challenging events of the last year have left you feeling dazed and confused, you’re not alone! It’s difficult to see the bigger picture when you’re constantly fighting fires. However, with the prospect of a return to something like normality in the spring, now is the time to get your head down and decide on the future shape Read More…

By |2021-06-21T11:26:18+00:00February 8th, 2021|
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