Case Studies & Testimonials

Teddington Electronics Ltd, one of the UK's leading designer, Developers & Manufacturers of PCB's, are delighted with the high level of support and professionalism that Sapience Human Resources have brought to them. Not only have Sapience HR been able to offer timely HR advice, but also have been on-hand to assist in ways that larger companies with in-house HR can only dream of!

Sapience HR have assisted Teddington Electronics in recruitment, disciplinary actions, staff improvements plans, redundancy programmes and day to day support.

Sapience Human Resources are now supporting of whole of the Teddington Group for the complete HR Service.

Graham Tonkin Managing Director (Teddington Electronics) says "We would have never coped with HR issues throughout our first year of trading without Sapience HR. Why didn't Teddingtons do this years ago!".

Graham Tonkin, Managing Director www.tedcon.com

CASE STUDY 1

Company Outline
Marbel Toys is a medium sized wholesale toy importer working across the UK.

Business Issue
Staff did not have up to date contracts of employment which meant the company was not legally compliant and at risk.

Solution
In collaboration with the Senior management team, a contract of employment was designed, with supporting terms and conditions, ensuring this met the needs of the company and all legal requirements. Each contract was individualised to meet the specific requirements of particular company roles.

This was followed by the design and introduction of a company wide appraisal scheme. The scheme included training company managers to carry out appraisals, designing manager and employee appraisal paperwork to meet the explicit company needs and drawing up a briefing/information sheet for introduction to the employees.

Christoph Bettin, Director www.marbel.co.uk

CASE STUDY 2

Company Outline   

A south west based financial services company, medium sized, offering a range of insurance products.

Business Issue 

As a business in the financial services industry, the company is very heavily monitored.  The Combined Code 2006 on Corporate Governance sets out standards of good practice in relation to issues such as board composition and development, remuneration, accountability and audit, and relations with shareholders.  The Code plays a significant part to ensure that the procedures and workings of the Board are open to scrutiny.

Solution

Sapience HR recommended that the Board undertook a formal and rigorous annual evaluation of its own performance and that of its individual directors.  This took the form of establishing a regular review process of each Board meeting where the process, content and contribution of each director was assessed, followed by suggestions for improvements and development.

A system for individual annual appraisal was also established.  This involved peer appraisal whereby each director reviewed and assessed the contribution of selected colleagues.  These comments and observations were fed back to each director in a one to one appraisal meeting, where overall performance and contribution to the company was assessed.  This culminated in the creation of a personal training and development plan. 

Following the completion of this process for two years, it is pleasing to see  improvements at both the Board and personal levels.